TimeSvr facilitates a medium sized growing business by reducing their sales cost to half

As we have been telling you in our previous posts how TimeSvr can be a very beneficial resource for growing startups and entrepreneurs. Today, we are going to quote real examples where TimeSvr  facilitated a medium sized business providing them with great opportunity to save time as well as money.

A Real Time Example:

A successful web hosting provider operates by signing up accounts with its customers 24/7/365 and also requires an immediate follow up from a sales representative prior to the setting up their account. The call made to the customer verifies the payment information and also presents setup choices to the user, providing a human interaction in an otherwise mechanical process.

Before:

Before using TimeSvr, the company routed sales through its own support department, operating 12 hours a day, 5 days a week. This meant that the users who sign up at odd hours or on the weekends had to face an extended delay before they could receive their follow up call. This led to increased number of complains and customer dissatisfaction from Day 1.

As you can see the company required a round-the-clock sales department to instantly verify and complete orders. This means double the cost of operating a sales department and making the whole thing prohibitively expensive.

After:

On discovering TimeSvr, the Founder of the company quickly became our satisfied Personal Plan User. TimeSvr proposed them with a solution where a simple web-panel was designed that reports back to TimeSvr every time an after-hours sale was made. A trained and dedicated assistant then makes a call to the customer within less than 5 minutes of time after  receiving it, using a prepared list of questions which are then used to create an account for the user. The whole exercise now takes just 2 to 3 minutes for execution. As a result TimeSvr is now handling 15 – 20 calls per day for the client beginning from January, 2009.

Result:

Having seen the benefits of trained on-demand labor, the management has decided to shift their complete sales support to TimeSvr in March. As we stand today, TimeSvr proudly empowers every new user in establishing their account, 24 hours a day, 7 days a week. The client has reported that they have managed to reduce 55% off their sales cost while shifting to a 24/7 setup at the same time, making TimeSvr Dedicated a no-brainer for the smart company with a sales or support problem.

If you are facing any problem like this and are interested in using service of TimeSvr, do write to us and we will be delighted to make things easier for you.

Filed under: Testimonials, 24/7 service, calls, customers, how to reduce sales cost, medium sized business, sales cost, Time Management

TimeSvr, Extending help to Startup Entrepreneurs

James, after graduating from a renowned University opted to invest his father’s property in starting a new business. James worked day in, day out, all at his own, to achieve successes in little time span. Despite his immense zeal and continuous hard work, James’s efforts seemed to be going nowhere. There were so many things to do with so little resources at hand (James all alone in this case!).

The target audience still required to be identified, the hunt for new customers was long over-due, timelines had not been defined  and meeting this all seemed like a far-off goal. Resultantly, the new business had seen a miscarriage right when it was in its embryonic stage. Failures were not only limited to professional grounds. His girl friend had dumped him after complaining repeatedly about his lack of time and care for her.

Solution:

If you are a startup entrepreneur like James, and wish to establish your name in this big competitive business world, the primary thing to remember is that you are a key player in this self employed world. It is therefore impossible for you to attend to everything by yourself at the same time.

In a new setup, especially when it is your own, you tend to get overwhelmed with work and try to overload yourself with all trivial tasks. Delegation is a valuable investment of our time. This is because delegating someone to perform tasks we usually do will make us free our time to perform higher-payoff activities. And here is where the intelligent decision of making a right choice comes.

Ask help of TimeSvr aide to make things easier for you. Sit down and make a list of your journey goal. Now, focus on tasks that can only be done by you and delegate all filler tasks to TimeSvr aide like, for example, making necessary calls to contacts, designing your daily agenda, reminding you with essential activities of the day and replying to follow-up mails from various parties. Doing so will in-turn make you use your time in a much more balanced and efficient way, creating time for people and activities that are vital to you.

Outsource your life’s tasks to TimeSvr aide and learn to manage your time, thus boosting the productivity of your newly nurturing business. James has learnt this magic tool in-time and opted for TimeSvr aide.

All you need to understand is…..

Time is the scarcest resource; and unless it is managed, nothing else can be managed.

For more information: http://www.timesvr.co.uk

Filed under: Testimonials, business, delegating tasks, Startup Entreprenuer, startup people, timesvr

Balancing work and kids together..Tough Deal!

By Mary Smith – Customer of TimeSvr

Life has been hectic. My little doll takes 4 meals now and can roll over from the bed if left unattended. My elder son (just 15 months elder) has started putting his hands into switches, eating mud, flipping his slippers in puddle of dirty water and rubs his unwashed hands on to his fathers’ clean starched clothes..in short he is a monster. The entire house is on me, from cooking to attending doorbell. It’s been weeks since I wrote a post on my blog, submit articles to this online forum I work for and make courtesy calls to my colleagues. The boss isn’t happy on my absence from work. The first thought that comes to my mind is, maybe working from home wasn’t a very good idea…

TimeSvr has been helpful in providing me a virtual assistant who manages my calendar and sends me recurring reminders. This way i can attend to my work responsibilities despite my busy mothering routine at home. With the help of TimeSvr, I have been able to list down my tasks at home and from work. The assistant has helped me dedicate hours of my day to each task and has set timeframe for my daily activities. Now i know i can’t spend endless time on finalizing my article. I need to decide when it is good enough and ready to be submitted. Suddenly life is seeming less hectic, better organized and I am not blaming my kids for all my unfinished work projects. This is because at the end of the day, the smile and satisfaction that my kids bring to me is unmatched. Now i curse them less every time i change their diapers! Thanks to TimeSvr

Am happy!

Filed under: Testimonials, home, kids, motherhood, timesvr, work